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Information for Emergencies

Please consult the following resources to learn how to be prepared and alert in the event of a disaster situation when travelling in Japan, as well as what to do in the event of a medical emergency.

If you are concerned by the novel coronavirus, please visit our official Covid-19 page or follow our news updates.

Disaster Types


What it is

Japan sees a high frequency of earthquakes compared to the rest of the world, so it helps to know what to expect and what to do should you experience one. Buildings are by law required to be earthquake-resitant and, for many local residents, earthquakes themselves are a commonplace occurrence for which basic preparation can go a long way. In coastal regions, there is an added risk of tsunamis to be aware of.

When they occur

Earthquakes can occur at any time of the year. As an island country, Japan sits on or near the boundary of four tectonic plates. This pressure and movement causes earthquakes, but it also helps explain the presence of volcanoes in Japan as well as abundant natural hot springs.

Scene of an earthquake

Tips for dealing with an earthquake

  • Early warnings: try to be prepared to recognise and respond calmly to advance warnings delivered by TV, radio or smartphones – these Earthquake Early Warnings are issued by the Japan Meteorological Agency.
  • Indoors: try to ensure your safety, and if shaking persists, move under a table or desk. Turn off any heat sources and when you exit the building, make sure to watch for any falling debris.
  • Outdoors: after checking for falling material or debris, make your way to safe, open space or evacuation area.
Level Scale Description
0 Micro You don't feel the earth shake.
1 Minor Some people who are quiet indoors might feel the earth shake.
2 Light Most people who are quiet indoors feel shaking.
3 Moderate Most people in buildings feel the earth shake.
4 Strong Most pedestrians feel the earth shake. Things hanging from the ceiling might shake wildly and things can fall over.
5- Major Most people feel fear and want to hold on to something. Tableware and books on shelves might fall down.
5+ Major It becomes difficult to walk unless you hold something. Most tableware and books on shelves fall down.
6- Great Difficult to stand. Most unfixed furniture moves and some might fall down. Some doors might not be able to open.
6+ Great You cannot move unless you crawl on the floor. Most unfixed furniture move and fall down.
7 Massive You cannot move bacause of the earth shaking. Even earthquake-resistant structures may possibly fall down.


What it is

Japan is known for its abundance of volcanoes — like with earthquakes, this is due to its location near several tectonic plate borders creating subduction zones. Though many are dormant, perhaps the most famous one of all—Mt Fuji—is still considered active (its last eruption was in 1707).

View of Mount Fuji

Tips for dealing with a volcano

  • Heed warnings: when an alert is issued, heed warnings that place restrictions on access to mountains as well as requests to evacuate.
  • Encountering an eruption: wear a helmet to protect your head and distance yourself from the crater – cover your mouth with a towel to prevent inhaling volcanic gas or ash.
  • Encountering an ash cloud: wear a mask and goggles to protect against inhalation, and seek shelter.

Hakone: Owakudani Volcano Information Update

Level Description
2 A volcanic alert level for Hakone Owakudani has been raised to Level 2. The target area of the near-crater warning is a very limited area within the Hakone area. At the present time, access to the affected area is being restricted.
3 A volcanic alert level for Hakone Owakudani has been raised to Level 3 (area restriction). The target area of this alert is limited but in case you are inside the area, keep away from the volcano and evacuate promptly.
4 (steam-blast eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 4 (evacuation preparation). There is a rising risk of a volcanic eruption. For those within 2.1 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
4 (magma eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 4 (evacuation preparation). Eruption is likely to occur. For those within 4 km of the crater please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
5 (steam-blast eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 5 (evacuation). There is a risk of serious disaster around the crater due to volcanic eruptions. For those within 2.1 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
5 (magma eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 5 (evacuation). There is a risk of serious disaster around the crater due to volcanic eruptions. For those within 4 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.

Eruption alert levels

Level Scale Description
1 Ordinary Normal state (Potential for increased activity)
2 Do not approach the crater
3 Do not approach the volcano
4 Prepare to evacuate
5 Emergency Evacuate

Severe Weather: Typhoons

What it is

Japan may be known for its rainy season in June/July that preludes the summer, but it can also see more severe weather and torrential rain at other times of the year.

Typhoon storms are created by large low-pressure systems that develop over the Pacific — they are similar to cyclones and hurricanes, and are designated by number when identified.

When they occur

Japan's typhoon season is considered to run from July until October, but peaks in August and September.

View of severe weather formation from space

Tips for dealing with severe weather situations

  • Early warnings: the Japan Meteorological Agency will issue advisories whenever it anticipates heavy rain or strong winds. Make sure you have a smartphone app that can be alerted to these.
  • Alternative plans: if heavy rain is forecast, make sure you pack an umbrella/poncho and suitable attire, and think about adjusting your schedule to indoor locations.
  • Safety first: if a strong typhoon is predicted to make landfall in your area, stay indoors, close the windows, keep some essentials on hand and devices charged (in case of electricity cuts).

Contact Info

Find your local police station in Kanagawa prefecture. In the event of an emergency (traffic or crime-related), dial 110.
Station Address Tel Access
Kaga-cho Police Station 203, Yamashita-cho, Naka Ward, Yokohama City, 231-0023 045(641)0110 10 min. on foot from Ishikawa-cho / Kannai Station (JR Keihin-tohoku line) 15 min. on foot from Kannai Station (Subway line)
Yamate Police Station 1-15, Honmoku-miyabara, Naka Ward, Yokohama City, 231-0804 045(623)0110 30 min. on foot from Yamate station (JR Keihin-Tohoku・Negishi Line)
Isogo Police Station 1-3-5, Isogo, Isogo Ward, Yokohama City, 235-0016 045(761)0110 15 min. on foot from Negishi Station (JR Keihin-tohoku line)
Kanazawa Police Station 2-10-1, Deiki, Kanazawa Ward, Yokohama City, 236-0021 045(782)0110 15 min. on foot from Kanazawa-bunko Station (Keihin-kyuko line)
Minami Police Station 2-31-4, O'oka, Minami Ward, Yokohama City, 232-0061 045(742)0110 1 min. on foot from Gumyoji Station (Subway line)
Isezaki Police Station 2-3, Yamabuki-cho, Naka Ward, Yokohama City, 231-0038 045(231)0110 2 min. on foot from Isezaki-chojamachi Station(Subway line) 10 min. on foot from Kannai Station (JR Keihin-tohoku line) and Hinode-cho Station (Keihin-kyuko line)
Tobe Police Station 50-6, Tobe-Hon-cho, Nishi Ward, Yokohama City, 220-0041 045(324)0110 1 min. on foot from Tobe Station (Keihin-kyuko line)
Kanagawa Police Station 2-15-3, Kanagawa, Kanagawa Ward, Yokohama City, 221-0045 045(441)0110 10 min. on foot from Higashi-kanagawa Station (JR Keihin-tohoku line)
Tsurumi Police Station 4-33-9, Tsurumi Chuo, Tsurumi Ward, Yokohama City, 230-0051 045(504)0110 10 min. on foot from Tsurumi Station (JR Keihin-tohoku line) 8 min. on foot from Keikyu-tsurumi Station (Keihin-kyuko line)
Hodogaya Police Station 2-7, Kawabe-cho, Hodogaya Ward, Yokohama City, 240-0001 045(335)0110 5 min. on foot from Hoshikawa Station (Sotetsu line)
Asahi Police Station 33-5, Honmura-cho, Asahi Ward, Yokohama City, 241-0024 045(361)0110 10 min. on foot from Futamatagawa Station (Sotetsu line)
Konan Police Station 11-1, Konan Chuo-dori, Konan Ward, Yokohama City, 233-0004 045(842)0110 1 min. on foot from Konanchuo Station (Subway line)
Kohoku Police Station 680-1, Mamedo-cho, Kohoku Ward, Yokohama City, 222-0032 045(546)0110 [1.] Take bus to Tsurumieki-nishiguchi / Nakayamaeki from Shin-Yokohama Station (JR Yokohama line / Subway line); get off at Yokohama Arena Mae [2.] 20 min. on foot from Kikuna Station (JR Yokohama line / Toyoko line) [3.] Take bus to Shin Yokohama Station from Okurayama St. (Toyoko line); get off at Kohoku syako Mae
Midori Police Station 135-14 Daimura-cho, Midori Ward, Yokohama City, 226-0014 045(932)0110 5 min. on foot from Nakayama Station (JR Yokohama line)
Aoba Police Station 29-1 Ichigao-cho, Aoba Ward, Yokohama City, 225-0024 045(972)0110 7 min. on foot from Ichigao Station (Den'en Toshi line)
Tsuzuki Police Station 34-1 Chigasaki Chuo, Tsuzuki Ward, Yokohama City, 224-0032 045(949)0110 5 min. on foot from Center-minami Station (Subway line)
Totsuka Police Station 3158-1 Totsuka-cho, Totsuka Ward, Yokohama City, 244-0003 045(862)0110 From bus terminal on west exit of Totsuka station; Take bus to Fujisawa station / Dreamland / Dreamhights from pole no.1 or to Tateba-terminal / from pole no.2. ; get off at Osakadai. Police Station locates at 5 min. on foot from the bus stop.
Sakae Police Station 320-2, Katsura-cho, Sakae Ward, Yokohama City, 247-0005 045(894)0110 8 min. on foot from Hongodai Station (JR Keihin-tohoku line)
Izumi Police Station 5867-26, Izumi-cho, Izumi Ward, Yokohama City, 245-0016 045(805)0110 4 min. on foot from Izumino Station (Sotetsu Izumino line)
Seya Police Station 213-1, Futatsubashi-cho, Seya Ward, Yokohama City, 246-0021 045(366)0110 5 min. on foot from Mitsukyo Station (Sotetsu line)
Yokohama-Suijo Police Station 1-1, Kaigan-dori, Naka Ward, Yokohama City, 231-0002 045(212)0110 15 min. on foot from Kannai Station (JR Keihin-tohoku line, Subway line) 4 min. on foot from Nihon Odori Station (Minatomirai line)
Kawasaki Police Station 25-1, Nisshin-cho, Kawasaki Ward, Kawasaki City, 210-0024 044(222)0110 3 min. on foot from Hatcho-nawate Station (JR Nanbu line, Keihin-kyuko line)
Kawasaki-Rinko Police Station 2-17-14, Ikegami Shin-cho, Kawasaki Ward, Kawasaki City, 210-0832 044(266)0110 From bus terminal on east exit of Kawasaki Station Take bus to Mizue-machi / Eliiy Power mae from pole no.1 ; get off at Rinko Keisatsusho mae
Saiwai Police Station 3-154-4,Minamisaiwai-cho, Saiwai Ward, Kawasaki City, 212-0016 044(548)0110 10 min. on foot from Yako Station (JR Nanbu line)
Nakahara Police Station 3-256, Kosugi-cho, Nakahara Ward, Kawasaki City, 211-0063 044(722)0110 5 min. on foot from Musashi Kosugi Station (Toyoko line)
Takatsu Police Station 4-5-1, Mizonokuchi, Takatsu Ward, Kawasaki City, 213-0001 044(822)0110 2 min. on foot from Takatsu Station (Den'en Toshi line)
Miyamae Police Station 2-19-11 Miyamaedaira, Miyamae Ward, Kawasaki City, 216-0006 044(853)0110 8 min. on foot from Miyamaedaira Station (Den'en Toshi line)
Tama Police Station 3-1-1 Masugata, Tama Ward, Kawasaki City, 214-0032 044(922)0110 10 min. on foot from Mukogaoka-yuen Station (Odakyu line)
Asao Police Station 86-1 Furusawa, Asao Ward, Kawasaki City, 215-0026 044(951)0110 7 min. on foot from Shin Yurigaoka Station (Odakyu line)
Yokosuka Police Station 1-10 Shinko-cho, Yokosuka City, 238-0005 046(822)0110 10 min. on foot from Yokosuka Chuo Station (Keihin-kyuko line)
Taura Police Station 5-31 Funakoshi-cho, Yokosuka City, 237-0076 046(861)0110 2 min. on foot from Keikyu Taura Station (Keihin-kyuko line)
Uraga Police Station 5-1-1, Uraga, Yokosuka City, 239-0822 046(844)0110 5 min. on foot from Uraga Station (Keihin-kyuko line)
Misaki Police Station 3 Mutsuai, Misaki-machi, Miura City, 238-0221 046(881)0110 Take bus to Higashioka / Aburatsubo / Jyogashima from Misakiguchi Station (Keihin-kyuko line); get off at Misaki Keisatsusho mae
Hayama Police Station 2034 Isshiki, Hayama-machi, Miura-gun, 240-0111 046(876)0110 Take bus to Okusu-ashina / Yokosuka Shimin Byoin / Nagai / Sajima Marina / Hayama from Zushi Station (JR Yokosuka line) or Zushi-Hayama Station (Keihin-kyuko line); get off at Hayama(Goyoteimae)
Zushi Police Station 4-8-41 Sakurayama, Zushi City, 249-0005 046(871)0110 [1.] 8 min. on foot from Higashi Zushi Station (JR Yokosuka line) [2.] 15 min. on foot from Jinmuji Station (Keihin-kyuko line) [3.] Take bus to Taura-eki / Green Hill from Zushi Station (JR Yokosuka line); get off at Zushi Keisatsusho mae
Kamakura Police Station 2-11-26 Yuigahama, Kamakura City, 248-0014 0467(23)0110 10 min.on foot from Kamakura Station (JR Yokosuka line, Enoden line) 6 min.on foot from Wadazuka Station (Enoden line)
Ofuna Police Station 1709-2 Ofuna, Kamakura City, 247-0056 0467(46)0110 Take bus from Ofuna Station bus terminal pole #5 (east exit) to Kamakurakohan-junkan via Jyorakuji; Get off at Ofuna Keisatsusho-mae.
Fujisawa Police Station 4-1-8 Honkugenuma, Fujisawa City, 251-0028 0466(24)0110 7 min. on foot from Honkugenuma Station (Odakyu line)
Fujisawa-kita Police Station 2-5-1 Engyo, Fujisawa City, 252-0805 0466(45)0110 [1.] 12 min. on foot from Shonandai Station (Odakyu line, Sotetsu line, Subway line) [2.] Take bus at the bus terminal on west exit: Pole #1 to Keio University Pole #4 to Yoshioka Kogyodanchi, Chogo Station Nishiguchi Pole #5 to Bunkataiikukan, Kirihara Kogyodanchi, Fujisawa-eki, Pole #6 to Fujisawa-eki, Chigasaki-eki Get off at Fujisawa-kita Keisatsusho mae
Chigasaki Police Station 3-4-16 Chigasaki, Chigasaki City, 253-0041 0467(82)0110 12 min. on foot from Chigasaki Station (JR Tokaido line)
Hiratsuka Police Station 1-3-2 Nishi Yawata, Hiratsuka City, 254-0073 0463(31)0110 20 min. on foot from Hiratsuka Station or if you take bus, take from pole #7 or #8; get off at Nissan Shatai-mae
Oiso Police Station 207-1 Kokufu Hongo, Oiso-machi, Naka-gun, 259-0111 0463(72)0110 [1.] From Oiso Station (JR Tokaido line) Take bus to Shonan Oiso Jyutaku-mae, Ninomiya-eki, Kouzu-eki: get off at Oiso Prince Hotel-iriguchi [2.] From Ninomiya Station (JR Tokaido line) Take bus (south exit) to Oiso-eki, Hiratsuka-eki: get off at Oiso Prince Hotel-iriguchi
Odawara Police Station 350-1 Ogikubo, Odawara City, 250-0042 0465(32)0110 From Odawara Station (JR Tokaido line, Odakyu line, Daiyuzan line, Hakonetozan line) 20 min. on foot from Odawara Station or if you take bus (east exit), take from pole #2; get off at Godo Chosya-mae
Matsuda Police Station 477-1 Matsuda Shoshi, Matsuda-machi, Ashigara Kami-gun, 258-0004 0465(82)0110 12 min. on foot from Shin Matsuda Station (Odakyu line)
Hadano Police Station 5-5 Sin-cho, Hadano City, 257-0056 0463(83)0110 Take bus to Takasago Shako, Shibusawa-eki, Hitachi Seisaku-sho, Hane, from Hadano Station(Odakyu line):get off at Fujimibashi Keisatsusho-iriguchi
Isehara Police Station 819 Tanaka, Isehara City, 259-1142 0463(94)0110 Take bus to Aiko-Ishida-eki from Isehara Station (Odakyu line): Get off at Isehara Keisatsusho mae
Atsugi Police Station 1-11-10 Mizuhiki, Atsugi City, 243-0004 046(223)0110 15 min on foot from Hon-Atsugi Station (Odakyu line)
Yamato Police Station 5-15-4 Chuo, Yamato City, 242-0021 046(261)0110 6 min. on foot from Yamato Station (Sotetsu line, Odakyu line)
Zama Police Station 5-50-23, Iriyanishi, Zama City, 252-0029 046(256)0110 10 min. on foot from Zama Station (Odakyu line)
Ebina Police Station 2-1 Oya, Ebina City, 243-0411 046(232)0110 12 min. on foot from Ebina Station (JR Sagami line, Odakyu line, Sotetsu line)
Sagamihara Police Station 1-1-1 Fujimi, Chuo Ward, Sagamihara City, 252-0236 042(754)0110 [1.] 20 min. on foot from Sagamihara Station (JR Yokohama line) [2.] Take bus to Sagami Ono St. / Sagami Ono St. via Kobuchi from Sagamihara Station (JR Yokohama line): get off at Shiyakusho-mae
Sagamihara-Minami Police Station 6-29-2 Kobuchi, Minami Ward, Sagamihara City, 252-0344 042(749)0110 [1.] Take bus to JR Sagamihara Station from Sagami Ono Station (Odakyu line): get off at Minami Keisatsusho mae [2.] 20 min. on foot from Kobuchi Station (JR Yokohama line)
Sagamihara-Kita Police Station 5-4-25 Nishihashimoto, Midori Ward,Sagamihara City, 252-0131 042(700)0110 [1.] 15 min. on foot from Hashimoto Station (JR Yokohama line, JR Sagami line, Keio Sagamihara line) [2.] Take bus at Hashimoto Station bus terminal on south exit: Pole #1 to Wakabadaijutaku Get off at Nishihashimoto 2-chome Pole #4 to Harajuku 5-chome via Nishihasimoto,Kamioshima via Nishihasimoto,Uenohara via Nishihasimoto Pole #5 to Kosawa Get off at Kita Keisatsusho mae
Tsukui Police Station 308 Nakano, Midori Ward, Sagamihara City, 252-0157 042(780)0110 Take bus to Mikage from Hashimoto Station (JR Yokohama line): get off at Keisatsusho mae
These Kanagawa medical facilities offer language support. Please contact the hospital or clinic in advance and ask for an English translator (Eigo no hanaseru hito) to make an appointment – details here.
Name Address Tel Website
Isehara Ishida Internal Medicine Clinic 1325 Takamori, Isehara City 0463-92-6771 More info
Dr. Seiichiro Ono's Dentistry 5-65-19 Nakataminami, Izumi Ward, Yokohama City 045-801-6480
Kobayashi International Clinic 3-5-6-110 Nishitsuruma, Yamato City 046-263-1380
Yamatotokushukai Hospital 4-4-12 Chuo, Yamato City 046-264-1111
Ebina Keikan Internal Medicine Clinic 2666-1 Hongo, Ebina City 046-239-3900 More info
Kawasaki Hospital 12-1 Shinkawadori, Kawasaki Ward, Kawasaki City 044-233-5521 More info
Keiyu Hospital 3-7-3 Minatomirai, Nishi Ward, Yokohama City 045-221-8181 More info
Yokohama City University Medical Center 4-57 Urafunecho, Minami Ward, Yokohama City 045-261-5656 More info
International Goodwill Hospital 1-28-1 Nishigaoka, Izumi Ward, Yokohama City 045-813-0221 More info
The Bluff Medical & Dental Clinic 82 Yamatecho, Naka Ward, Yokohama City 045-641-6961 More info
Saiseikai Yokohamashi Nanbu Hospital 3-2-10 Konandai, Konan Ward, Yokohama City 045-832-1111
Sagamihara Kyodo Hospital 4-3-1 Hashimotodai, Midori Ward, Sagamihara City 042-761-6020
Sakura Central Clinic 9-11 Daishi Honcho, Kawasaki Ward, Kawasaki City 044-201-7721
Shonan Izumi Hospital 1784 Shinbashi-cho, Izumi Ward, Yokohama City 044-201-7721
Sumiregaoka Clinic 6-3 Sumiregaoka, Tsuzuki Ward, Yokohama City 045-592-5050
Yokohama Chuo Hospital JCHO 268 Yamashita-cho, Naka Ward, Yokohama City 045-641-1921
Totsuka Kyoritsu Daiichi Hospital 116 Totsuka-cho, Totsuka Ward, Yokohama City 045-864-2501
Hasegawa Internal Medicine Clinic 454-1 Arai-cho, Hodogaya Ward, Yokohama City 045-372-3131 More info
Hana Eye Clinic 2-20-18 Utsukushigaoka, Aoba Ward, Yokohama City 045-903-1349
Higashikawashima Clinic 15-6 Higashi-kawashima-cho, Hodogaya Ward, Yokohama City 045-373-9899
Fujisawa City Hospital 2-6-1 Fujisawa, Fujisawa City 0466-25-3111
Paula's Clinic 3-14-5 Furo-cho, Naka Ward, Yokohama City 045-222-8461 More info
Matsukawa Dental Clinic 1-28-2 Minamiota, Minami Ward, Yokohama City 045-713-4682
Minato Clinic 1-7 Honmoku-cho, Naka Ward, Yokohama City 045-623-6633
Yokosuka General Hospital Uwamachi 2-36 Uwamachi, Yokosuka City 046-823-2630 More info
Yokohama Municipal Citizen's Hospital 1-1 Mitsuzawa Nishimachi, Kanagawa Ward, Yokohama City 045-316-4580 More info
Yokohama City University Hospital 3-9 Fukuura, Kanazawa Ward, Yokohama City 045-787-2800 More info
Yokohama City Minato Red Cross Hospital 3-12-1 Shinyamashita, Naka Ward, Yokohama City 045-628-6100 More info
Shonan Kamakura General Hospital 1370-1 Okamoto, Kamakura City 0467-46-9931 More info
Kannai Clinic 5-76 Onoecho, Naka Ward, Yokohama City 045-663-7161
Tsunashima Clinic 1-6-10 Tsunashima-higashi, Kohoku Ward, Yokohama City 045-531-1212
Murayama Clinic 1-7 Magane-cho, Minami Ward, Yokohama City 045-251-2500 More info
KSP Clinic 3-2-1 Sakado, Takatsu Ward, Kawasaki City 03-3713-0971
Toho Clinic 2-6 Kodai, Miyamae Ward, Kawasaki City 044-888-2137
Midorijuji Clinic 2-19-10 Azamino, Aoba Ward, Yokohama City 045-902-3220
Shonan Fujisawa Tokushukai Hospital 1-5-1 Tsujidokandai, Fujisawa City 0466-35-1177 More info
Kikuna Memorial Hospital 4-4-27 Kikuna, Kohoku Ward, Yokohama City 045-402-7111
Saiseikai Yokohama City Eastern Hospital 3-6-1 Shimosueyoshi, Tsurumi Ward, Yokohama City 045-576-3000 More info
Shinkawa-Shinyokohama Clinic 2-6-13 Shinyokohama, Kohoku Ward, Yokohama City 045-476-9009
St. Marianna Medical University Hospital 2-16-1 Sugao, Miyamae Ward, Kawasaki City 044-977-8111
Yaginuma Ophthalmology Clinic 2-20-28 Kamariyahigashi, Kanazawa Ward, Yokohama City 045-786-1100
Heart Clinic 1-22-9 Ofuna, Kamakura City 0467-46-8610 More info
Tsurumi University Dental Hospital 2-1-3 Tsurumi, Tsurumi Ward, Yokohama City 045-580-8500
Izumi Urology and Dermatology Clinic 301-1 Chitose, Takatsu Ward, Kawasaki City 044-751-7100 More info
Kanagawa Dental University Hospital 1-23 Ogawacho, Yokosuka City 046-822-8810
Honmoku Hospital 11-5 Honmoku-sannotani, Naka Ward, Yokohama City 045-621-2445
Yokohama Keiai Eye Clinic 1-11-17 Wada, Hodogaya Ward, Yokohama City 045-331-5550
Odawara Municipal Hospital 46 Kuno, Odawara City 0465-34-3175 More info
Jin Dental Clinic and Orthodontics 2-1-14 Isago, Kawasaki Ward, Kawasaki City 044-210-0019
Okamoto Orthopedics 5-6-29 Chuo, Yamato City 046-262-2080
Yuge Otorhinolaryngology 72-1 Nakazato, Odawara City 0465-27-3325
Nishimon Dental Clinic 2-84-1 Honchodori, Tsurumi Ward, Yokohama City 045-307-1997
Kodomo no Ki Clinic 3-1-7 Edaminami, Tsuzuki Ward, Yokohama City 045-947-1888 More info
Keigu Clinic 2-2 Ichibanishinakacho, Tsurumi Ward, Yokohama City 045-501-5361 More info
St. Marianna University Yokohama Seibu Hospital 1197-1 Yasashi-cho, Asahi Ward, Yokohama City 045-366-1111
Kawasaki Municipal Ida Hospital 2-27-1 Ida, Nakahara Ward, Kawasaki City 044-766-2188
Kawasaki Municipal Tama Hospital 1-30-37 Shukugawara, Tama Ward, Kawasaki City 044-933-8111
Irisawa Clinic 1-18-26 Sagamigaoka, Zama City 042-748-7131
Seiyu Clinic 224-2 Yamashita-cho, Naka Ward, Yokohama City 045-264-9267
Shonan Hiratsuka Varicose Vein Clinic 14-20 Beniya-cho, Hiratsuka City 0463-74-6694
Wada Dentistry 645 Takakura, Fujisawa City 0466-44-0020
Mitsui Ophthalmology 2-27-15, Shonandai, Fujisawa City 0466-43-7886
Bell Dental Clinic 1-20-43 Chuo, Ebina City 046-234-0880 More info
Takao Medical Clinic 2-85 Katabira-cho, Hodogaya Ward, Yokohama City 045-331-3406 More info
Ozeki Dental Clinic 6-1-5 Shonandai, Fujisawa 0466-43-1101
Izaki Dental Clinic 5061-2 Oba, Fujisawa City 0466-88-8148
Tazawa Dental Clinic 2-83 Taura-cho, Yokosuka City 046-861-8148
UnMed Clinic Motomachi 3-116 Motomachi, Naka Ward, Yokohama City 045-264-9468 More info
Kawasaki Chuo Clinic 2-68-7 Shinmei-cho, Saiwai Ward, Kawasaki City 044−511−6333 More info
Ebina Neurology Clinic 3-1 Megumi-cho, Ebina City 046-236-2188
MMWANPAKU Pediatrics clinic 4-7-1 Minatomirai, Nishi-ku, Yokohama City, Kanagawa Prefecture 045-641-1893 More info
Honmoku Bayside Clinic 1-22 Honmokuhara, Naka-ku, Yokohama City, Kanagawa Prefecture 045-628-0622
Yokohama Children Clinic 2F, 2-5-18 Okano, Nishi-ku, Yokohama City, Kanagawa Prefecture 045-548-9777
Katakura Hospital 4-11-16 Shinsaku, Takatsu-ku, Kawasaki City, Kanagawa Prefecture 044-866-2151
The Second Kawasaki Saiwai Clinic 39-1 Miyako-cho, Saiwai-ku, Kawasaki City, Kanagawa Prefecture 044-511-1322 More info
Medical Park Shonan 1-14-3 Shonandai, Fujisawa City, Kanagawa Prefecture 046-641-0331
Shonan Oshio Hospital 21-1 Gakkyo, Oiso-machi, Naka-gun, Kanagawa Prefecture 0463-72-3211
Okabayashi Clinic 1-1-2 Kondo-2Bldg. 2nd floor, Yamato City Chuo, Kanagawa Prefecture 046-262-4885
You can consult the following city/town halls to obtain a full list of local evacuation shelters – we recommend knowing where you local evacuation shelter is in advance. In the case of a sudden emergency, check with those around you where the nearest shelter (hinan-jo) is.
Name Address Tel
Yokohama General Affairs Bureau Crisis Management Office Crisis Management Division 6-50-10 Hon-cho, Naka Ward, Yokohama City 231-0017 045-671-2171
Kawasaki General Affairs and Planning Bureau Crisis Management Office 1 Miyamotocho, Kawasaki Ward, Kawasaki City 210-8577 044-200-2794
Sagamihara Crisis Management Bureau Crisis Management Division 2-2-15 Chuo, Chuo Ward, Sagamihara City 252-0239 042-769-8208
Yokosuka Citizen Department Crisis Management Section 11 Ogawamachi, Yokosuka City, 238-8550 046-822-9708
Zushi Corporate Planning Department Disaster Prevention and Safety Section 5-2-16 Zushi, Zushi City 249-8686 046-872-8135
Miura General Affairs Department Disaster Prevention Section Shiroyama-cho 1-1, Miura City 238-0298 046-882-1111
Hayama General Affairs Department Disaster Prevention and Safety Division 2135 Horiuchi, Hayama Town, Miura 240-0192 046-876-1111
Hiratsuka Crisis Management Division 9-1 Sengencho, Hiratsuka City 254-8686 0463-21-9734
Hadano Life Safety Department Disaster Prevention Section 1-3-2 Sakuramachi, Hadano City 257-8501 0463-82-9621
Isehara Planning Department Crisis Management Section 348 Tanaka, Isehara City 259-1188 0463-94-4711
Oiso Policy Management Department Crisis Management Division 183 Higashikoiso, Oiso Town, Naka District 255-8555 0463-61-4100
Ninomiya Town Life Department Disaster Prevention and Safety Division 961 Ninomiya, Ninomiya Town, Naka District 259-0196 0463-71-3319
Kamakura Disaster Prevention Department General Disaster Prevention Section 18-10 Onarimachi, Kamakura City 248-8686 0467-23-3000
Fujisawa Disaster Prevention Department Crisis Management Section 1 Asahi-cho, Fujisawa City 251-8601 0466-25-1111
Chigasaki Civil Safety Department Disaster Prevention Measures Section 1-1-1, Chigasaki, Chigasaki City 253-8686 0467-82-1111
Samukawa Townsman Department Townsman Safety Section 165 Miyayama, Samukawa Town, Koza District 253-0196 0467-74-1111
Atsugi Crisis Management Division 3-17-17 Nakamachi, Atsugi City 243-8511 046-225-2190
Aikawa Crisis Management Office 251-1 Sumida, Aikawa Town, Aiko District 243-0301 046-285-7003
Kiyokawa General Affairs Division 2216 Susugaya, Kiyokawa Village, Aiko District 243-0195 046-288-1212
Yamato Mayor's Office Crisis Management Division 1-1-1 Shimotsuruma, Yamato City 242-8601 046-260-5777
Ebina Mayor's Office Crisis Management Division 175-1 Katsuse, Ebina City 243-0492 046-235-4790
Zama Crisis Management Division Crisis Management and Disaster Prevention Section 1-1-1 Midorigaoka, Zama City 252-0021 046-252-7395
Ayase Crisis Management Division 550 Hayakawa, Ayase City 252-1192 0467-70-5641
Minamiashigara Disaster Prevention and Safety Division Disaster Prevention and Safety Group 440 Sekimoto, Minamiashigara City 250-0192 0465-73-8055
Nakai Regional Disaster Prevention Division Disaster Prevention Group 56 Hinakubo, Nakai Town, Ashigarakami District 259-0197 0465-81-1110
Oi Disaster Prevention and Safety Division 1995 Kaneko, Oi Town, Ashigarakami District 258-8501 0465-85-5002
Matsuda General Affairs Division Safety and Disaster Prevention Office 2037 Matsuda Soryo, Matsuda Town, Ashigarakami District 258-8585 0465-84-5540
Yamakita General Affairs and Disaster Prevention Section 1301-4 Yamakita, Yamakita Town, Ashigarakami District 258-0195 0465-75-3643
Kaisei Town General Affairs and Planning Department, Disaster Prevention and Safety Section 773 Nobezawa, Kaisei Town, Ashigarakami District 258-8502 0465-84-0326
Odawara Disaster Prevention Department Disaster Prevention Section 300 Ogikubo, Odawara City 250-8555 0465-33-1855
Hakone General Affairs Department General Disaster Prevention Section 256 Yumoto, Hakone Town, Ashigarashimo District 250-0398 0460-85-9561
Manazuru General Affairs Division Disaster Prevention Section 244-1, Iwa, Manazuru Town, Ashigarashimo District 259-0202 0465-68-1131
Yugawara General Affairs Department Regional Policy Division 2-2-1 Chuo, Yugawara Town, Ashigarashimo District 259-0392 0465-63-2111

In the following emergency situations, please consult the following telephone numbers — available 24/7 from fixed-line telephones, public telephones and mobile phones.

If you need emergency care, dial 119 (fire department) for an ambulance

If you encounter a fire, dial 119 (fire department)

If you encounter a traffic accident, dial 110 (police)

If you witness a crime, dial 110 (police)

Useful Phrases

Explore more useful phrases in the event of a disaster  

Useful Apps

App Icon for Safety Tips

Safety Tips

This application notifies the user about Earthquake Early Warnings (EEW), Tsunami warnings, volcanic warnings, weather warnings and excessive heat warnings issued in Japan. It is a free application developed under the supervision of the Japan Tourism Agency. The app provides various functions useful for both foreign tourists and foreign residents in Japan.

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App Icon for MSI Emergency Navigation

MSI Emergency Navigation

"MSI Emergency Navigation" is designed to support safe behavior and peace of mind during large-scale disasters. Not only does it guide users with routes to nearest evacuation centers, its AR function keeps users in the right direction in pitch darkness as well. It offers some continued functionality even when telecommunication systems are interrupted. It is full of convenient functions for disaster relief such as helping people gather information on, and check the welfare of loved ones.

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Explore more useful apps in the event of a disaster