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Information for Emergencies

Please consult the following resources to learn how to be prepared and alert in the event of a disaster situation when travelling in Japan, as well as what to do in the event of a medical emergency.

Coronavirus (COVID-19): If you are concerned by the novel coronavirus, please follow our news updates or view our handbook here (PDF, 2.7MB).

Disaster Types

Earthquakes

What it is

Japan sees a high frequency of earthquakes compared to the rest of the world, so it helps to know what to expect and what to do should you experience one. Buildings are by law required to be earthquake-resitant and, for many local residents, earthquakes themselves are a commonplace occurrence for which basic preparation can go a long way. In coastal regions, there is an added risk of tsunamis to be aware of.

When they occur

Earthquakes can occur at any time of the year. As an island country, Japan sits on or near the boundary of four tectonic plates. This pressure and movement causes earthquakes, but it also helps explain the presence of volcanoes in Japan as well as abundant natural hot springs.

Tips for dealing with an earthquake

  • Early warnings: try to be prepared to recognise and respond calmly to advance warnings delivered by TV, radio or smartphones – these Earthquake Early Warnings are issued by the Japan Meteorological Agency.
  • Indoors: try to ensure your safety, and if shaking persists, move under a table or desk. Turn off any heat sources and when you exit the building, make sure to watch for any falling debris.
  • Outdoors: after checking for falling material or debris, make your way to safe, open space or evacuation area.
Level Scale Description
0 Micro You don't feel the earth shake.
1 Minor Some people who are quiet indoors might feel the earth shake.
2 Light Most people who are quiet indoors feel shaking.
3 Moderate Most people in buildings feel the earth shake.
4 Strong Most pedestrians feel the earth shake. Things hanging from the ceiling might shake wildly and things can fall over.
5- Major Most people feel fear and want to hold on to something. Tableware and books on shelves might fall down.
5+ Major It becomes difficult to walk unless you hold something. Most tableware and books on shelves fall down.
6- Great Difficult to stand. Most unfixed furniture moves and some might fall down. Some doors might not be able to open.
6+ Great You cannot move unless you crawl on the floor. Most unfixed furniture move and fall down.
7 Massive You cannot move bacause of the earth shaking. Even earthquake-resistant structures may possibly fall down.

Volcanoes

What it is

Japan is known for its abundance of volcanoes — like with earthquakes, this is due to its location near several tectonic plate borders creating subduction zones. Though many are dormant, perhaps the most famous one of all—Mt Fuji—is still considered active (its last eruption was in 1707).

Tips for dealing with a volcano

  • Heed warnings: when an alert is issued, heed warnings that place restrictions on access to mountains as well as requests to evacuate.
  • Encountering an eruption: wear a helmet to protect your head and distance yourself from the crater – cover your mouth with a towel to prevent inhaling volcanic gas or ash.
  • Encountering an ash cloud: wear a mask and goggles to protect against inhalation, and seek shelter.

Hakone: Owakudani Volcano Information Update

Level Description
1
2 A volcanic alert level for Hakone Owakudani has been raised to Level 2. The target area of the near-crater warning is a very limited area within the Hakone area. At the present time, access to the affected area is being restricted.
3 A volcanic alert level for Hakone Owakudani has been raised to Level 3 (area restriction). The target area of this alert is limited but in case you are inside the area, keep away from the volcano and evacuate promptly.
4 (steam-blast eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 4 (evacuation preparation). There is a rising risk of a volcanic eruption. For those within 2.1 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
4 (magma eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 4 (evacuation preparation). Eruption is likely to occur. For those within 4 km of the crater please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
5 (steam-blast eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 5 (evacuation). There is a risk of serious disaster around the crater due to volcanic eruptions. For those within 2.1 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.
5 (magma eruption) A volcanic alert level for Hakone Owakudani has been raised to Level 5 (evacuation). There is a risk of serious disaster around the crater due to volcanic eruptions. For those within 4 km of the crater, please evacuate immediately. This alert does not mean that the entire Hakone area is in danger, the affected area is limited.

Eruption alert levels

Level Scale Description
1 Ordinary Normal state (Potential for increased activity)
2 Do not approach the crater
3 Do not approach the volcano
4 Prepare to evacuate
5 Emergency Evacuate

Severe Weather: Typhoons

What it is

Japan may be known for its rainy season in June/July that preludes the summer, but it can also see more severe weather and torrential rain at other times of the year.

Typhoon storms are created by large low-pressure systems that develop over the Pacific — they are similar to cyclones and hurricanes, and are designated by number when identified.

When they occur

Japan's typhoon season is considered to run from July until October, but peaks in August and September.

Tips for dealing with severe weather situations

  • Early warnings: the Japan Meteorological Agency will issue advisories whenever it anticipates heavy rain or strong winds. Make sure you have a smartphone app that can be alerted to these.
  • Alternative plans: if heavy rain is forecast, make sure you pack an umbrella/poncho and suitable attire, and think about adjusting your schedule to indoor locations.
  • Safety first: if a strong typhoon is predicted to make landfall in your area, stay indoors, close the windows, keep some essentials on hand and devices charged (in case of electricity cuts).

Contact Info

Find your local police station in Kanagawa prefecture. In the event of an emergency (traffic or crime-related), dial 110.
Station Address Tel Access
Kaga-cho Police Station 203, Yamashita-cho, Naka Ward, Yokohama City, 231-0023 045(641)0110 10 min. on foot from Ishikawa-cho / Kannai Station (JR Keihin-tohoku line) 15 min. on foot from Kannai Station (Subway line)
Yamate Police Station 1-15, Honmoku-miyabara, Naka Ward, Yokohama City, 231-0804 045(623)0110 30 min. on foot from Yamate station (JR Keihin-Tohoku・Negishi Line)
Isogo Police Station 1-3-5, Isogo, Isogo Ward, Yokohama City, 235-0016 045(761)0110 15 min. on foot from Negishi Station (JR Keihin-tohoku line)
Kanazawa Police Station 2-10-1, Deiki, Kanazawa Ward, Yokohama City, 236-0021 045(782)0110 15 min. on foot from Kanazawa-bunko Station (Keihin-kyuko line)
Minami Police Station 2-31-4, O'oka, Minami Ward, Yokohama City, 232-0061 045(742)0110 1 min. on foot from Gumyoji Station (Subway line)
Isezaki Police Station 2-3, Yamabuki-cho, Naka Ward, Yokohama City, 231-0038 045(231)0110 2 min. on foot from Isezaki-chojamachi Station(Subway line) 10 min. on foot from Kannai Station (JR Keihin-tohoku line) and Hinode-cho Station (Keihin-kyuko line)
Tobe Police Station 50-6, Tobe-Hon-cho, Nishi Ward, Yokohama City, 220-0041 045(324)0110 1 min. on foot from Tobe Station (Keihin-kyuko line)
Kanagawa Police Station 2-15-3, Kanagawa, Kanagawa Ward, Yokohama City, 221-0045 045(441)0110 10 min. on foot from Higashi-kanagawa Station (JR Keihin-tohoku line)
Tsurumi Police Station 4-33-9, Tsurumi Chuo, Tsurumi Ward, Yokohama City, 230-0051 045(504)0110 10 min. on foot from Tsurumi Station (JR Keihin-tohoku line) 8 min. on foot from Keikyu-tsurumi Station (Keihin-kyuko line)
Hodogaya Police Station 2-7, Kawabe-cho, Hodogaya Ward, Yokohama City, 240-0001 045(335)0110 5 min. on foot from Hoshikawa Station (Sotetsu line)
Asahi Police Station 33-5, Honmura-cho, Asahi Ward, Yokohama City, 241-0024 045(361)0110 10 min. on foot from Futamatagawa Station (Sotetsu line)
Konan Police Station 11-1, Konan Chuo-dori, Konan Ward, Yokohama City, 233-0004 045(842)0110 1 min. on foot from Konanchuo Station (Subway line)
Kohoku Police Station 680-1, Mamedo-cho, Kohoku Ward, Yokohama City, 222-0032 045(546)0110 [1.] Take bus to Tsurumieki-nishiguchi / Nakayamaeki from Shin-Yokohama Station (JR Yokohama line / Subway line); get off at Yokohama Arena Mae [2.] 20 min. on foot from Kikuna Station (JR Yokohama line / Toyoko line) [3.] Take bus to Shin Yokohama Station from Okurayama St. (Toyoko line); get off at Kohoku syako Mae
Midori Police Station 135-14 Daimura-cho, Midori Ward, Yokohama City, 226-0014 045(932)0110 5 min. on foot from Nakayama Station (JR Yokohama line)
Aoba Police Station 29-1 Ichigao-cho, Aoba Ward, Yokohama City, 225-0024 045(972)0110 7 min. on foot from Ichigao Station (Den'en Toshi line)
Tsuzuki Police Station 34-1 Chigasaki Chuo, Tsuzuki Ward, Yokohama City, 224-0032 045(949)0110 5 min. on foot from Center-minami Station (Subway line)
Totsuka Police Station 3158-1 Totsuka-cho, Totsuka Ward, Yokohama City, 244-0003 045(862)0110 From bus terminal on west exit of Totsuka station; Take bus to Fujisawa station / Dreamland / Dreamhights from pole no.1 or to Tateba-terminal / from pole no.2. ; get off at Osakadai. Police Station locates at 5 min. on foot from the bus stop.
Sakae Police Station 320-2, Katsura-cho, Sakae Ward, Yokohama City, 247-0005 045(894)0110 8 min. on foot from Hongodai Station (JR Keihin-tohoku line)
Izumi Police Station 5867-26, Izumi-cho, Izumi Ward, Yokohama City, 245-0016 045(805)0110 4 min. on foot from Izumino Station (Sotetsu Izumino line)
Seya Police Station 213-1, Futatsubashi-cho, Seya Ward, Yokohama City, 246-0021 045(366)0110 5 min. on foot from Mitsukyo Station (Sotetsu line)
Yokohama-Suijo Police Station 1-1, Kaigan-dori, Naka Ward, Yokohama City, 231-0002 045(212)0110 15 min. on foot from Kannai Station (JR Keihin-tohoku line, Subway line) 4 min. on foot from Nihon Odori Station (Minatomirai line)
Kawasaki Police Station 25-1, Nisshin-cho, Kawasaki Ward, Kawasaki City, 210-0024 044(222)0110 3 min. on foot from Hatcho-nawate Station (JR Nanbu line, Keihin-kyuko line)
Kawasaki-Rinko Police Station 2-17-14, Ikegami Shin-cho, Kawasaki Ward, Kawasaki City, 210-0832 044(266)0110 From bus terminal on east exit of Kawasaki Station Take bus to Mizue-machi / Eliiy Power mae from pole no.1 ; get off at Rinko Keisatsusho mae
Saiwai Police Station 3-154-4,Minamisaiwai-cho, Saiwai Ward, Kawasaki City, 212-0016 044(548)0110 10 min. on foot from Yako Station (JR Nanbu line)
Nakahara Police Station 3-256, Kosugi-cho, Nakahara Ward, Kawasaki City, 211-0063 044(722)0110 5 min. on foot from Musashi Kosugi Station (Toyoko line)
Takatsu Police Station 4-5-1, Mizonokuchi, Takatsu Ward, Kawasaki City, 213-0001 044(822)0110 2 min. on foot from Takatsu Station (Den'en Toshi line)
Miyamae Police Station 2-19-11 Miyamaedaira, Miyamae Ward, Kawasaki City, 216-0006 044(853)0110 8 min. on foot from Miyamaedaira Station (Den'en Toshi line)
Tama Police Station 3-1-1 Masugata, Tama Ward, Kawasaki City, 214-0032 044(922)0110 10 min. on foot from Mukogaoka-yuen Station (Odakyu line)
Asao Police Station 86-1 Furusawa, Asao Ward, Kawasaki City, 215-0026 044(951)0110 7 min. on foot from Shin Yurigaoka Station (Odakyu line)
Yokosuka Police Station 1-10 Shinko-cho, Yokosuka City, 238-0005 046(822)0110 10 min. on foot from Yokosuka Chuo Station (Keihin-kyuko line)
Taura Police Station 5-31 Funakoshi-cho, Yokosuka City, 237-0076 046(861)0110 2 min. on foot from Keikyu Taura Station (Keihin-kyuko line)
Uraga Police Station 5-1-1, Uraga, Yokosuka City, 239-0822 046(844)0110 5 min. on foot from Uraga Station (Keihin-kyuko line)
Misaki Police Station 3 Mutsuai, Misaki-machi, Miura City, 238-0221 046(881)0110 Take bus to Higashioka / Aburatsubo / Jyogashima from Misakiguchi Station (Keihin-kyuko line); get off at Misaki Keisatsusho mae
Hayama Police Station 2034 Isshiki, Hayama-machi, Miura-gun, 240-0111 046(876)0110 Take bus to Okusu-ashina / Yokosuka Shimin Byoin / Nagai / Sajima Marina / Hayama from Zushi Station (JR Yokosuka line) or Zushi-Hayama Station (Keihin-kyuko line); get off at Hayama(Goyoteimae)
Zushi Police Station 4-8-41 Sakurayama, Zushi City, 249-0005 046(871)0110 [1.] 8 min. on foot from Higashi Zushi Station (JR Yokosuka line) [2.] 15 min. on foot from Jinmuji Station (Keihin-kyuko line) [3.] Take bus to Taura-eki / Green Hill from Zushi Station (JR Yokosuka line); get off at Zushi Keisatsusho mae
Kamakura Police Station 2-11-26 Yuigahama, Kamakura City, 248-0014 0467(23)0110 10 min.on foot from Kamakura Station (JR Yokosuka line, Enoden line) 6 min.on foot from Wadazuka Station (Enoden line)
Ofuna Police Station 1709-2 Ofuna, Kamakura City, 247-0056 0467(46)0110 Take bus from Ofuna Station bus terminal pole #5 (east exit) to Kamakurakohan-junkan via Jyorakuji; Get off at Ofuna Keisatsusho-mae.
Fujisawa Police Station 4-1-8 Honkugenuma, Fujisawa City, 251-0028 0466(24)0110 7 min. on foot from Honkugenuma Station (Odakyu line)
Fujisawa-kita Police Station 2-5-1 Engyo, Fujisawa City, 252-0805 0466(45)0110 [1.] 12 min. on foot from Shonandai Station (Odakyu line, Sotetsu line, Subway line) [2.] Take bus at the bus terminal on west exit: Pole #1 to Keio University Pole #4 to Yoshioka Kogyodanchi, Chogo Station Nishiguchi Pole #5 to Bunkataiikukan, Kirihara Kogyodanchi, Fujisawa-eki, Pole #6 to Fujisawa-eki, Chigasaki-eki Get off at Fujisawa-kita Keisatsusho mae
Chigasaki Police Station 3-4-16 Chigasaki, Chigasaki City, 253-0041 0467(82)0110 12 min. on foot from Chigasaki Station (JR Tokaido line)
Hiratsuka Police Station 1-3-2 Nishi Yawata, Hiratsuka City, 254-0073 0463(31)0110 20 min. on foot from Hiratsuka Station or if you take bus, take from pole #7 or #8; get off at Nissan Shatai-mae
Oiso Police Station 207-1 Kokufu Hongo, Oiso-machi, Naka-gun, 259-0111 0463(72)0110 [1.] From Oiso Station (JR Tokaido line) Take bus to Shonan Oiso Jyutaku-mae, Ninomiya-eki, Kouzu-eki: get off at Oiso Prince Hotel-iriguchi [2.] From Ninomiya Station (JR Tokaido line) Take bus (south exit) to Oiso-eki, Hiratsuka-eki: get off at Oiso Prince Hotel-iriguchi
Odawara Police Station 350-1 Ogikubo, Odawara City, 250-0042 0465(32)0110 From Odawara Station (JR Tokaido line, Odakyu line, Daiyuzan line, Hakonetozan line) 20 min. on foot from Odawara Station or if you take bus (east exit), take from pole #2; get off at Godo Chosya-mae
Matsuda Police Station 477-1 Matsuda Shoshi, Matsuda-machi, Ashigara Kami-gun, 258-0004 0465(82)0110 12 min. on foot from Shin Matsuda Station (Odakyu line)
Hadano Police Station 5-5 Sin-cho, Hadano City, 257-0056 0463(83)0110 Take bus to Takasago Shako, Shibusawa-eki, Hitachi Seisaku-sho, Hane, from Hadano Station(Odakyu line):get off at Fujimibashi Keisatsusho-iriguchi
Isehara Police Station 819 Tanaka, Isehara City, 259-1142 0463(94)0110 Take bus to Aiko-Ishida-eki from Isehara Station (Odakyu line): Get off at Isehara Keisatsusho mae
Atsugi Police Station 1-11-10 Mizuhiki, Atsugi City, 243-0004 046(223)0110 15 min on foot from Hon-Atsugi Station (Odakyu line)
Yamato Police Station 5-15-4 Chuo, Yamato City, 242-0021 046(261)0110 6 min. on foot from Yamato Station (Sotetsu line, Odakyu line)
Zama Police Station 5-50-23, Iriyanishi, Zama City, 252-0029 046(256)0110 10 min. on foot from Zama Station (Odakyu line)
Ebina Police Station 2-1 Oya, Ebina City, 243-0411 046(232)0110 12 min. on foot from Ebina Station (JR Sagami line, Odakyu line, Sotetsu line)
Sagamihara Police Station 1-1-1 Fujimi, Chuo Ward, Sagamihara City, 252-0236 042(754)0110 [1.] 20 min. on foot from Sagamihara Station (JR Yokohama line) [2.] Take bus to Sagami Ono St. / Sagami Ono St. via Kobuchi from Sagamihara Station (JR Yokohama line): get off at Shiyakusho-mae
Sagamihara-Minami Police Station 6-29-2 Kobuchi, Minami Ward, Sagamihara City, 252-0344 042(749)0110 [1.] Take bus to JR Sagamihara Station from Sagami Ono Station (Odakyu line): get off at Minami Keisatsusho mae [2.] 20 min. on foot from Kobuchi Station (JR Yokohama line)
Sagamihara-Kita Police Station 5-4-25 Nishihashimoto, Midori Ward,Sagamihara City, 252-0131 042(700)0110 [1.] 15 min. on foot from Hashimoto Station (JR Yokohama line, JR Sagami line, Keio Sagamihara line) [2.] Take bus at Hashimoto Station bus terminal on south exit: Pole #1 to Wakabadaijutaku Get off at Nishihashimoto 2-chome Pole #4 to Harajuku 5-chome via Nishihasimoto,Kamioshima via Nishihasimoto,Uenohara via Nishihasimoto Pole #5 to Kosawa Get off at Kita Keisatsusho mae
Tsukui Police Station 308 Nakano, Midori Ward, Sagamihara City, 252-0157 042(780)0110 Take bus to Mikage from Hashimoto Station (JR Yokohama line): get off at Keisatsusho mae
These Kanagawa medical facilities offer language support. Please contact the hospital or clinic in advance and ask for an English translator (Eigo no hanaseru hito) to make an appointment – details here.
Name Address Tel
Saiseikai Yokohama City Eastern Hospital 3-6-1 Shimosueyoshi, Tsurumi Ward, Yokohama City 045-576-3000
Saiseikai Kanagawa Prefectural Hospital 6-6 Tomiyacho, Kanagawa Ward, Yokohama City 045-432-1111
Saiseikai East Kanagawa Rehabilitation Hospital 1-13-10 Nishikanagawa, Kanagawa Ward, Yokohama City 045-324-3600
Minatomachi Medical Center 7-6 Kinkocho, Kanagawa Ward, Yokohama City 045-453-3673
Yokohama Chuo Hospital JCHO 268 Yamashita-cho, Naka Ward, Yokohama City 045-641-1921
Minato Red Cross Hospital 3-12-1 Shinyamashita, Naka Ward, Yokohama City 045-628-6100
Fureai Yokohama Hospital 2-3-3 Bandai-cho, Naka Ward, Yokohama City 045-681-5101
Yokohama City University Medical Center 4-57 Urafunecho, Minami Ward, Yokohama City 045-261-5656
Kanagawa Children's Medical Center 2-138-4 Mutsukawa, Minami Ward, Yokohama City 045-711-2351
Kanagawa Psychiatric Center 2-5-1 Serigaya, Konan Ward, Yokohama City 045-822-0241
Saiseikai Southern Hospital 3-2-10 Konandai, Konan Ward, Yokohama City 045-832-1111
Yokohama Municipal Citizen's Hospital 1-1 Mitsuzawa Nishimachi, Kanagawa Ward, Yokohama City 045-316-4580
Yokohama City Seibu Hospital 1197-1 Yasashi-cho, Asahi Ward, Yokohama City 045-366-1111
Kanagawa Prefectural Cancer Center 2-3-2 Nakao, Asahi Ward, Yokohama City 045-520-2222
Koshinkai Shiomidai Hospital 1-6-5 Shiomidai, Isogo Ward, Yokohama City 045-761-3581
Yokohama Brain and Spine Center 1-2-1 Takigashira, Isogo Ward, Yokohama City 045-753-2500
Yokohama City University Hospital 3-9 Fukuura, Kanazawa Ward, Yokohama City 045-787-2800
Kanagawa Cardiovascular and Respiratory Center 6-16-1 Tomiokahigashi, Kanazawa Ward, Yokohama City 045-701-9581
Yokohama Rosai Hospital 3211 Kozukuecho, Kohoku Ward, Yokohama City 045-474-8111
Yokohama Rehabilitation Center 1770 Toriyamacho, Kohoku Ward, Yokohama City 045-473-0666
Showa University Fujigaoka Rehabilitation Hospital 2-1-1 Fujigaoka, Aoba Ward, Yokohama City 045-971-1151
Eda Memorial Hospital 1-1 Azaminominami, Aoba Ward, Yokohama City 045-912-0111
Showa University Northern Yokohama Hospital 35-1 Chigasakichuo, Tsuzuki Ward, Yokohama City 045-949-7000
National Hospital Organization Yokohama Medical Center 3-60-2 Harajuku, Totsuka Ward, Yokohama City 045-851-2621
Yokohama Sakae Kyosai Hospital 132 Katsuracho, Sakae Ward, Yokohama City 045-891-2171
International Goodwill Hospital 1-28-1 Nishigaoka, Izumi Ward, Yokohama City 045-813-0221
Ota General Hospital 1-50 Nisshincho, Kawasaki Ward, Kawasaki City 044-244-0131
Kawasaki Hospital 12-1 Shinkawadori, Kawasaki Ward, Kawasaki City 044-233-5521
Kawasaki Kyodo Hospital 2-1-5 Sakuramoto, Kawasaki Ward, Kawasaki City 044-299-4781
Miyagawa Hospital 2-13-13 Daishi Ekimae, Kawasaki Ward, Kawasaki City 044-222-3255
Nippon Koukan Hospital 1-2-1 Kokandori, Kawasaki Ward, Kawasaki City 044-333-5591
Kawasaki City Southern Area Rehabilitation Center 3-3-1 Nakajima, Kawasaki Ward, Kawasaki City 044-211-3181
Kawasaki Saiwai Hospital 31-27 Omiyacho, Saiwai Ward, Kawasaki City 044-544-4611
Kawasaki Municipal Ida Hospital 2-27-1 Ida, Nakahara Ward, Kawasaki City 044-766-2188
Nippon Medical School Musashi Kosugi Hospital 1-396 Kosugimachi, Nakahara Ward, Kawasaki City 044-733-5181
St. Marianna University School of Medicine- Toyoko Hospital 3-435 Kosugimachi, Nakahara Ward, Kawasaki City 044-722-2121
Kanto Rosai Hospital 1-1 Kizukisumiyoshicho, Nakahara Ward, Kawasaki City 044-411-3131
St. Marianna University School of Medicine Hospital 2-16-1 Sugao, Miyamae Ward, Kawasaki City 044-977-8111
Kawasaki Municipal Tama Hospital 1-30-37 Shukugawara, Tama Ward, Kawasaki City 044-933-8111
Sagamihara Kyodo Hospital 2-8-18 Hashimoto, Midori Ward, Sagamihara City 042-772-4291
Kitasato University Hospital 1-15-1 Kitazato, Minami Ward, Sagamihara City 042-778-8111
Kinugasa Hospital 2-23-1 Koyabe, Yokosuka City 046-852-1182
Yokosuka General Hospital Uwamachi 2-36 Uwamachi, Yokosuka City 046-823-2630
Yokosuka Municipal Hospital 1-3-2 Nagasaka, Yokosuka City 046-856-3136
Yokosuka City Rehabilitation Consultation Center 16 Ogawacho, Yokosuka City 046-822-6741
Yokosuka Kyosai Hospital 1-16 Yonegahamadori, Yokosuka City 046-822-2710
Hiratsuka City Hospital 1-19-1 Minamihara, Hiratsuka City 0463-32-0015
Saiseikai Shonan Hiratsuka Hospital 18-1 Miyamatsucho, Hiratsuka City 0463-31-0520
Shonan Kamakura General Hospital 1370-1 Okamoto, Kamakura City 0467-46-1717
Shonan Fujisawa Tokushukai Hospital 1-5-1 Tsujidokandai, Fujisawa City 0466-35-1177
Fujisawa Shounandai Hospital 2345 Takakura, Fujisawa City 0466-44-1451
Kanagawa Prefectural Rehabilitation Consultation Center 3119 Kameino, Fujisawa City 0466-84-5700
Fujisawa City Hospital 2-6-1 Fujisawa, Fujisawa City 0466-25-3111
Odawara Municipal Hospital 46 Kuno, Odawara City 0465-34-3175
Sekizenkai Soga Hospital 148 Sogakishi, Odawara City 0465-42-1630
Chigasaki Municipal Hospital 5-15-1 Honson, Chigasaki City 0467-52-1111
Japanese Red Cross Hadano Hospital 1-1 Tatenodai, Hadano City 0463-81-3721
Atsugi Municipal Hospital 1-16-36 Mizuhiki, Atsugi City 046-221-1570
Kanagawa Rehabilitation Hospital 516 Nanasawa, Atsugi City 046-249-2503
Tomei Atsugi Hospital 232 Funako, Atsugi City 046-229-1771
Tomei Atsugi Clinic 237 Funako, Atsugi City 046-229-3377
Shōnan Atsugi Hospital 118-1 Nurumizu, Atsugi City 046-223-3636
Yamatotokushukai Hospital 4-4-12 Chuo, Yamato City 046-264-1111
Tokai University Hospital 143 Shimokasuya, Isehara City 0463-93-1121
Isehara Kyodo Hospital 345 Tanaka, Isehara City 0463-94-2111
Ebina General Hospital 1320 Kawaraguchi, Ebina City 046-233-1311
Zama General Hospital 1-50-1 Sobudai, Zama City 046-251-1311
Hayama Heart Center 1898-1 Shimoyamaguchi, Hayama Town 046-875-1717
Tokai University Oiso Hospital 21-1 Gakkyo, Oiso Town 0463-72-3211
Ashigarakami Hospital 866-1 Matsudasoryo, Matsuda Town 0465-83-0351
You can consult the following city/town halls to obtain a full list of local evacuation shelters – we recommend knowing where you local evacuation shelter is in advance. In the case of a sudden emergency, check with those around you where the nearest shelter (hinan-jo) is.
Name Address Tel
Yokohama General Affairs Bureau Crisis Management Office Crisis Management Division 6-50-10 Hon-cho, Naka Ward, Yokohama City 231-0017 045-671-2171
Kawasaki General Affairs and Planning Bureau Crisis Management Office 1 Miyamotocho, Kawasaki Ward, Kawasaki City 210-8577 044-200-2794
Sagamihara Crisis Management Bureau Crisis Management Division 2-2-15 Chuo, Chuo Ward, Sagamihara City 252-0239 042-769-8208
Yokosuka Citizen Department Crisis Management Section 11 Ogawamachi, Yokosuka City, 238-8550 046-822-9708
Zushi Corporate Planning Department Disaster Prevention and Safety Section 5-2-16 Zushi, Zushi City 249-8686 046-872-8135
Miura General Affairs Department Disaster Prevention Section Shiroyama-cho 1-1, Miura City 238-0298 046-882-1111
Hayama General Affairs Department Disaster Prevention and Safety Division 2135 Horiuchi, Hayama Town, Miura 240-0192 046-876-1111
Hiratsuka Crisis Management Division 9-1 Sengencho, Hiratsuka City 254-8686 0463-21-9734
Hadano Life Safety Department Disaster Prevention Section 1-3-2 Sakuramachi, Hadano City 257-8501 0463-82-9621
Isehara Planning Department Crisis Management Section 348 Tanaka, Isehara City 259-1188 0463-94-4711
Oiso Policy Management Department Crisis Management Division 183 Higashikoiso, Oiso Town, Naka District 255-8555 0463-61-4100
Ninomiya Town Life Department Disaster Prevention and Safety Division 961 Ninomiya, Ninomiya Town, Naka District 259-0196 0463-71-3319
Kamakura Disaster Prevention Department General Disaster Prevention Section 18-10 Onarimachi, Kamakura City 248-8686 0467-23-3000
Fujisawa Disaster Prevention Department Crisis Management Section 1 Asahi-cho, Fujisawa City 251-8601 0466-25-1111
Chigasaki Civil Safety Department Disaster Prevention Measures Section 1-1-1, Chigasaki, Chigasaki City 253-8686 0467-82-1111
Samukawa Townsman Department Townsman Safety Section 165 Miyayama, Samukawa Town, Koza District 253-0196 0467-74-1111
Atsugi Crisis Management Division 3-17-17 Nakamachi, Atsugi City 243-8511 046-225-2190
Aikawa Crisis Management Office 251-1 Sumida, Aikawa Town, Aiko District 243-0301 046-285-7003
Kiyokawa General Affairs Division 2216 Susugaya, Kiyokawa Village, Aiko District 243-0195 046-288-1212
Yamato Mayor's Office Crisis Management Division 1-1-1 Shimotsuruma, Yamato City 242-8601 046-260-5777
Ebina Mayor's Office Crisis Management Division 175-1 Katsuse, Ebina City 243-0492 046-235-4790
Zama Crisis Management Division Crisis Management and Disaster Prevention Section 1-1-1 Midorigaoka, Zama City 252-0021 046-252-7395
Ayase Crisis Management Division 550 Hayakawa, Ayase City 252-1192 0467-70-5641
Minamiashigara Disaster Prevention and Safety Division Disaster Prevention and Safety Group 440 Sekimoto, Minamiashigara City 250-0192 0465-73-8055
Nakai Regional Disaster Prevention Division Disaster Prevention Group 56 Hinakubo, Nakai Town, Ashigarakami District 259-0197 0465-81-1110
Oi Disaster Prevention and Safety Division 1995 Kaneko, Oi Town, Ashigarakami District 258-8501 0465-85-5002
Matsuda General Affairs Division Safety and Disaster Prevention Office 2037 Matsuda Soryo, Matsuda Town, Ashigarakami District 258-8585 0465-84-5540
Yamakita General Affairs and Disaster Prevention Section 1301-4 Yamakita, Yamakita Town, Ashigarakami District 258-0195 0465-75-3643
Kaisei Town General Affairs and Planning Department, Disaster Prevention and Safety Section 773 Nobezawa, Kaisei Town, Ashigarakami District 258-8502 0465-84-0326
Odawara Disaster Prevention Department Disaster Prevention Section 300 Ogikubo, Odawara City 250-8555 0465-33-1855
Hakone General Affairs Department General Disaster Prevention Section 256 Yumoto, Hakone Town, Ashigarashimo District 250-0398 0460-85-9561
Manazuru General Affairs Division Disaster Prevention Section 244-1, Iwa, Manazuru Town, Ashigarashimo District 259-0202 0465-68-1131
Yugawara General Affairs Department Regional Policy Division 2-2-1 Chuo, Yugawara Town, Ashigarashimo District 259-0392 0465-63-2111

In the following emergency situations, please consult the following telephone numbers — available 24/7 from fixed-line telephones, public telephones and mobile phones.

If you need emergency care, dial 119 (fire department) for an ambulance

If you encounter a fire, dial 119 (fire department)

If you encounter a traffic accident, dial 110 (police)

If you witness a crime, dial 110 (police)

Useful Phrases

Explore more useful phrases in the event of a disaster  

Useful Apps

Safety Tips

This application notifies the user about Earthquake Early Warnings (EEW), Tsunami warnings, volcanic warnings, weather warnings and excessive heat warnings issued in Japan. It is a free application developed under the supervision of the Japan Tourism Agency. The app provides various functions useful for both foreign tourists and foreign residents in Japan.

MSI Emergency Navigation

"MSI Emergency Navigation" is designed to support safe behavior and peace of mind during large-scale disasters. Not only does it guide users with routes to nearest evacuation centers, its AR function keeps users in the right direction in pitch darkness as well. It offers some continued functionality even when telecommunication systems are interrupted. It is full of convenient functions for disaster relief such as helping people gather information on, and check the welfare of loved ones.

Explore more useful apps in the event of a disaster